A service department was established at MunaiGasEngineering LLP to ensure uninterrupted operation and extend the service life of customers' equipment.
Services provided by the service department:
·Start-up and commissioning of laboratory equipment and online analysers directly at the customer's production facility;
·Fulfilment of orders tailored to the customer's individual requirements;
·Basic technical training for the customer's staff in operating purchased equipment;
·Fulfilment of the company's warranty obligations;
·Equipment condition diagnostics and recommendations for further operation;
·Equipment upgrades;
·Software installation, updates and configuration;
·Scheduled and unscheduled preventive maintenance;
·Servicing and repair;
·Remote user support.
Our team of highly qualified and competent service engineers regularly receives training at the manufacturers of the equipment we service.
We cooperate with international manufacturers of laboratory equipment across various brands:
1. Sibspetsproekt Research and Production Enterprise LLC (surge protection devices);
2. Ufakhimproekt Production Association LLC (chemical reagents);
3. Vibrotekhnik LLC (rock crushing equipment);
4. Metakhrom LLC (gas chromatographs);
5. Godsendservice Research and Production Enterprise LLC (instrumentation);
6. Kranov LLC (lifting equipment);
7. Preus Group LLC (high-pressure equipment);
8. Riken Keiki (instrumentation);
Metrological support and supply of chemical reagents, accessories, laboratory furniture and equipment spare parts for chemical laboratories at oil and gas fields.
Guided by the company's values, the service department specialists of MunaiGasEngineering LLP carry out a wide range of customer tasks to a high standard.
Positive experience of cooperation with MunaiGasEngineering LLP is supported by service recommendation letters.
Our goal is to become our customers' preferred contractor for installation, commissioning, maintenance and repair of laboratory, analytical and online equipment and measuring instruments, strengthening the company's market position and reputation through our staff's professionalism and competence.
Our company has seven years of experience in equipment service support and maintenance:
Customers: high service standards, simpler working relationships and communication, and practical, effective solutions to their requirements;
Staff: comfortable working conditions, encouragement and support for professional and personal development, and attention to suggestions for improving work;
Ethics and responsibility: developing corporate culture and professional ethics, contributing to society through taxes, and ensuring quality and safety of work for society and the environment;
A prudent approach to development resources, taking account of the risks and opportunities in their use;
The company's financial stability.
Our company has provided services to the following partners:
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What to include in your enquiry
Specify the equipment type and model, the fault or required work. If you have a serial number and technical documentation, mention these in your enquiry.
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